Return & Exchange Policy

Return & Exchange Policy – Wear Valley Store

At Wear Valley, customer satisfaction is our top priority. We aim to provide high-quality fashion products, but if you are not fully satisfied with your purchase, we are here to help with a simple and fair return and exchange policy.

Return Eligibility

You may request a return or exchange within 7 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original condition with all tags intact.

Non-Returnable Items

Certain items are not eligible for return or exchange, including:

  • Items on sale or discount offers
  • Used, washed, or damaged products
  • Items without original tags or packaging

Exchange Process

If you wish to exchange an item, please contact our support team with your order details. Once your request is approved, you can send the item back, and we will dispatch the replacement after inspection.

Return Process

To initiate a return, please contact us within the return period. After approval, you will be guided on how to send the product back. Once we receive and inspect the item, your refund (if applicable) will be processed.

Refund Policy

Refunds are only applicable for eligible cases after product inspection. Refunds will be processed through the original payment method or as store credit, depending on the situation.

Contact Information

If you have any questions regarding returns or exchanges, feel free to contact us:

Address: 1st Floor, United Plaza, Qamar Garden, Faisalabad
Phone: +92 312 4119970
Email: infowearvalley@gmail.com

Wear Valley – We value your trust and aim to provide a smooth shopping experience every time.