Refund Policy

Refund Policy – Wear Valley Store

At Wear Valley, we aim to ensure a smooth and satisfying shopping experience. This Refund Policy explains the conditions under which refunds are issued and how the process works.

Eligibility for Refund

Refunds are applicable only under specific conditions. To qualify for a refund, the item must meet the following requirements:

  • Item must be unused, unworn, and in original condition
  • All original tags and packaging must be intact
  • Refund request must be made within 7 days of receiving the order

Non-Refundable Items

The following items are not eligible for refunds:

  • Sale or discounted items
  • Products damaged due to customer misuse
  • Items returned without original packaging or tags

Refund Process

To request a refund, please contact our support team with your order details. Once your request is approved, you will be instructed to return the product. After receiving and inspecting the item, we will process your refund if it meets our policy conditions.

Refund Method

Approved refunds will be issued either to the original payment method or as store credit, depending on the situation and availability of payment options.

Processing Time

Refunds are typically processed within 5 to 10 working days after the returned item has been received and inspected.

Shipping Charges

Shipping charges are non-refundable unless the refund is due to a mistake on our part, such as sending a wrong or defective item.

Contact Information

If you have any questions regarding refunds, please contact us:

Wear Valley
1st Floor, United Plaza, Qamar Garden, Faisalabad
Phone: +92 312 4119970
Email: infowearvalley@gmail.com

Wear Valley values your trust and is committed to providing fair and transparent refund policies for a better shopping experience.